Online Guides

Connecting to VostroNet and finding your device details

VostroNet avatar Mark Bondoc avatar Dexter Manubay avatar +1
52 articles in this collection
Written by VostroNet, Mark Bondoc, Dexter Manubay and 1 other
Adding Devices

Register/Authenticate your device via the Portal

4 easy steps on registering your devices to your account.
Mark Bondoc avatar
Written by Mark Bondoc
Updated over a week ago

Find your Mac Address or IP address - Chromebook

Mac address and IP address help us connect and troubleshoot your device easily
Nolan Esparas avatar
Written by Nolan Esparas
Updated over a week ago

Find your MAC Address - PlayStation 3

Identify and register your PlayStation 3 on your account
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Written by VostroNet
Updated over a week ago

Find your MAC Address - Sony PlayStation 4

Identify and register your PlayStation 4 on your account
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Written by VostroNet
Updated over a week ago

Find your MAC Address - XBOX 360

Identify and register your Xbox 360 on your account
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Written by VostroNet
Updated over a week ago

Find your MAC Address - XBOX One

Identify and register your Xbox One on your account
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Written by VostroNet
Updated over a week ago

Find your MAC Address - Windows 10

Identify and register a Windows 10 device using the mac address
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Written by VostroNet
Updated over a week ago

Find your MAC Address - Apple iOS (iPhone / iPad)

Identify and register your iOS device on your account
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Written by VostroNet
Updated over a week ago

Find your MAC Address - Windows 8

Identify and register your Windows 8 on your account
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Written by VostroNet
Updated over a week ago

Find your MAC Address - Apple MacOS

Identify and register your Apple MacOS on your account
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Written by VostroNet
Updated over a week ago

Find your MAC Address - Android devices

Identify and register your Android phone on your account
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Written by VostroNet
Updated over a week ago

Find your MAC Address - Windows 7

Identify and register your Windows 7 on your account
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Written by VostroNet
Updated over a week ago

Identifying Your Devices - MAC Address

Manage and connect devices to the network
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Written by VostroNet
Updated over a week ago

Connecting Nintendo DS to VostroNet

Connect Nintendo DS to the network
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Written by VostroNet
Updated over a week ago

Connecting XBOX One to VostroNet

Connect XBOX One to the network using WiFi or ethernet
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Written by VostroNet
Updated over a week ago

Connecting PlayStation 3 to VostroNet

Connect PlayStation 3 to the network via WiFi or ethernet
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Written by VostroNet
Updated over a week ago

Connecting Apple TV to VostroNet

Connect Apple TV to the network via WiFi or ethernet
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Written by VostroNet
Updated over a week ago

Connecting XBOX 360 to VostroNet

Connect XBOX 360 to the network via WiFi or ethernet
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Written by VostroNet
Updated over a week ago

Connecting PlayStation 4 to VostroNet

Connect PlayStation 4 to the network via WiFi or ethernet
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Written by VostroNet
Updated over a week ago

Connecting to VostroNet Wireless

Connect your devices to the VostroNet wireless network
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Written by VostroNet
Updated over a week ago
Troubleshooting

Why is My Network Connection Slow

Tips on solving slow connection on your devices
Nolan Esparas avatar
Written by Nolan Esparas
Updated over a week ago

Updating Power Options - Windows

Windows may be set to a "Balanced" power setting, which will affect the performance of your Wi-Fi card by placing it to power-saving mode.
Mark Bondoc avatar
Written by Mark Bondoc
Updated over a week ago

Find your IPv4 Address - Android devices

By gathering the IP address obtained by your device will provide us more information with identifying the cause of the issue.
Mark Bondoc avatar
Written by Mark Bondoc
Updated over a week ago

Find your IPv4 Address - Windows 8 or 10

By gathering the IP address obtained by your device will provide us more information with identifying the cause of the issue.
Mark Bondoc avatar
Written by Mark Bondoc
Updated over a week ago

Reset network settings - Apple iOS

Get help connecting to Wi-Fi on your iPhone, iPad, or iPod touch.
Mark Bondoc avatar
Written by Mark Bondoc
Updated over a week ago

Find your IPv4 Address - Apple macOS (MacBook / iMac)

By gathering the IP address obtained by your device will provide us more information with identifying the cause of the issue.
Mark Bondoc avatar
Written by Mark Bondoc
Updated over a week ago

Find the software version on your iPhone, iPad, or iPod

You can find the version of iOS, iPadOS, or iPod software installed on your iPhone, iPad, or iPod with your device.
Dexter Manubay avatar
Written by Dexter Manubay
Updated over a week ago

Find your IPv4 Address - Apple iOS (iPhone / iPad)

By gathering the IP address obtained by your device will provide us more information with identifying the cause of the issue.
Mark Bondoc avatar
Written by Mark Bondoc
Updated over a week ago

Improve Wi-Fi Reception by setting Roaming Aggressiveness

Wi-Fi automatically connects you to an access point with the strongest signal in an RF environment whose access points have the same SSID.
Mark Bondoc avatar
Written by Mark Bondoc
Updated over a week ago

Updating network adapter driver on Windows 10

An older version of the network adapter driver can cause compatibility issues with a new recently available update of Windows 10.
Dexter Manubay avatar
Written by Dexter Manubay
Updated over a week ago

Reset the TCP/IP stack on Windows 10

If you cannot connect to the Internet, your Internet Protocol or TCP/IP may have been corrupted, and you may have to reset TCP/IP.
Dexter Manubay avatar
Written by Dexter Manubay
Updated over a week ago

Reset network settings on Windows 10

If you reset network settings in Windows 10, you can resolve any number of network issues.
Dexter Manubay avatar
Written by Dexter Manubay
Updated over a week ago

Clear cache & cookies on Chrome

Clearing cache and cookies fixes certain problems, like loading or formatting issues on sites.
Dexter Manubay avatar
Written by Dexter Manubay
Updated over a week ago

Reset network settings - Apple iOS

Resetting network settings on an iOS device is often an effective method of troubleshooting network connection issues.
Dexter Manubay avatar
Written by Dexter Manubay
Updated over a week ago

Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch

The following guide is how to clear history and cookies from your Apple Device.
Dexter Manubay avatar
Written by Dexter Manubay
Updated over a week ago

Set your device to obtain automatic IP address

Have your computer obtain a DHCP IP Address Lease
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Written by VostroNet
Updated over a week ago

How to reset your password

Reset VostroNet login password
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Written by VostroNet
Updated over a week ago

Removing saved networks

Refresh the network list and improve wireless connectivity on current wireless network
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Written by VostroNet
Updated over a week ago

Removing saved networks - Windows 10

Refresh the network list and improve wireless connectivity on current wireless network
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Written by VostroNet
Updated over a week ago

Removing saved networks - Windows 8

Refresh the network list and improve wireless connectivity on current wireless network
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Written by VostroNet
Updated over a week ago

Removing saved networks - Apple macOS (MacBook / iMac)

Refresh the network list and improve wireless connectivity on current wireless network
VostroNet avatar
Written by VostroNet
Updated over a week ago

Collecting Network Diagnostics

Send additional technical information about your computer or Mac by collecting diagnostic information
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Written by VostroNet
Updated over a week ago

Removing saved networks - Apple iOS (iPhone / iPad)

Refresh the network list and improve wireless connectivity on current wireless network
VostroNet avatar
Written by VostroNet
Updated over a week ago

Removing saved networks - Android

Refresh the network list and improve wireless connectivity on current wireless network
VostroNet avatar
Written by VostroNet
Updated over a week ago

Network diagnostics - Windows

Send additional technical information about your computer
VostroNet avatar
Written by VostroNet
Updated over a week ago

Network diagnostics - Apple MacOS

Send additional technical information about your Mac
VostroNet avatar
Written by VostroNet
Updated over a week ago