If you cannot find a solution on our website, or you have some other enquiry, contact us! Our team will be happy to answer any questions or provide assistance with technical support, accounts/billing or other enquiries.

Hours of Operation

Our team are available 24 hours a day, 7 days a week, 365 days a year.

Chat with Us online

Did you know you can chat with us online? Open Live Chat by clicking the 'Chat' button at the bottom of any page. Type in your details and click to start chatting. A member of our team will answer you as soon as possible.

Send us a Request

If we aren't available on chat, you can leave us a message. We will reply to you as soon as possible. If you would like us to phone you, please say so. Select the 'Chat' icon on any page to leave us a message or fill out our online contact form

Send us an E-Mail

Send an e-mail directly to our team at [email protected]

If you are an existing user, please contact us from the e-mail address registered to your VostroNet account as this helps to confirm you are the account holder.

Send us a Tweet or Facebook Message

Follow us on Twitter @VostroNet_anz
Facebook fb.com/vostronet.anz

Contact us by telephone

Call our 24-hour contact centre at any time

Australia: 1300-262-047
New Zealand: 0800-778-893

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